Register a Product
Give your product a clear record.
Bring together the product identity and purchase details that can make a future support conversation easier.
Your product details →
Have three things ready
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The exact product
Use the model name or number from the label. Loom and Loom Mini are different models; match the physical device and model identifier.
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Purchase information
Keep the purchase date, seller and original order confirmation or receipt. Registration does not replace valid proof of purchase.
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A way to reach you
Use an email address you can access. Do not include payment-card numbers, passwords or verification codes.
What registration does—and what it does not
A product record can help match an enquiry to the right model and purchase context. It does not by itself approve a warranty claim, extend a coverage period or confirm that a seller is authorized.
Your applicable rights and the product terms shown at purchase remain separate. If you are already experiencing a problem, you can use the support route without waiting to prepare a registration request.